Profitec recently updated their most popular machine with some key features and an upgraded design.

I wanted to discover if this espresso machine truly deserves its impeccable reputation.

Join me as I dive deep into the Profitec Pro 500 espresso machine review.

Let’s see if this is the ultimate coffee addition to your kitchen.

Profitec Pro 500 Machine

Brew Quality

5.0

Build Quality

5.0

Ease Of Use

5.0


Overall Rating

5.0

I rate Profitec Pro 500 a complete 5 out of 5. This may be the first time I've given a coffee machine a perfect rating!

Still, the Profitec Pro 500 has everything you need to make cafe-quality drinks at home.

It can even brew and steam simultaneously, and has a PID-controlled boiler temp, rotary valves, and a stunning design. Here's exactly why I loved it.

  • Commercial group head — Lever-operated E61 group head for better thermal stability and mechanical preinfusion.
  • Heat-exchanger system — You can steam and brew simultaneously
  • PID control — Regulates boiler temp to ensure ideal brewing conditions
  • Dual pressure gauges — To keep track of boiler and extraction pressures
  • Antiburn steam wand — Always cool to the touch to prevent burns
  • 2.8 L water reservoir — For fewer refills
  • Eco mode — Programmable, which saves energy

Pros

  • Low water alert ensures there’s always enough water during brewing
  • Storage nook for storing filters and maintenance equipment
  • Wood details make a stunning design

Cons

  • Expensive
  • High learning curve

Who Should Buy The Profitec Pro 500?

The Profitec Pro 500 is ideal for coffee connoisseurs, home baristas, and small businesses.

If you're passionate about top-quality coffee and enjoy the hands-on art of espresso-making, this machine offers precision and control.

Its durability and commercial-grade components make it perfect for small cafes and offices. It's also good for professionals and home baristas who want prosumer-level features. 

Whether you prioritize coffee quality or need a reliable espresso machine, the Profitec Pro 500 fits the bill perfectly.


Why I Decided To Review The Profitec Pro 500

Over the 10+ years that the Profitec Pro 500 became a name that resonates with coffee connoisseurs worldwide.

This favorite prosumer espresso machine has a near-perfect 5-star rating with hundreds of reviews.

I decided to review the Profitec Pro 500 due to its reputation as a top-tier espresso machine.

With a passion for coffee and a penchant for quality, exploring this model's capabilities was a natural choice.

Its impressive features, durability, and potential to elevate coffee experiences make it a standout in the market.

Testing Conditions

Days Tested

30

Cups Brewed Per Day

2

Level Of Experience Needed

Beginner

Reviewer Background

I'm a home brewing enthusiast who's used and tested several coffee machines over the years. I started with a Nespresso Vertuo and recently upgraded to a Rocket Apartamento.

Environment Tested

Home

Money Saved Per Year

Around $1,000

Favorite Drink To Brew

Espresso & Latte

What’s It Like To Live With The Profitec Pro 500?

It’s very easy to live with the Profitec 500. The machine has several features that make it easy to steam milk and make quality coffee. Here’s my experience using this machine.

What's In The Box?

The Profitec Pro 500 box contains these accessories:

  • The main espresso unit
  • 1 portafilter, 1 spout
  • 1 portafilter, 2 spouts
  • 1 filter 1 cup
  • 1 filter 2 cups
  • 1 blind filter
  • 1 tamper
  • 1 cleaning brush
  • 1 instruction manual
Profitec Pro 500 Accessories

BHQ Note:

You can’t buy the machine on the Profitec website, but you have to choose one of the retailers that stock the machine. The delivery and shipping conditions will vary based on your chosen retailer.

Pulling My First Espresso Shot

Here’s how I pulled my first shot:

  1. I filled the water tank and turned the machine on
  2. I waited until the pressure gauge indicated 1 bar
  3. I waited 15 minutes for the machine to heat up
  4. I made my puck and locked in the portafilter
  5. I placed a cup under the spout
  6. I moved the brew lever into the upper position to begin the brewing process
  7. Once the espresso shot was done, I moved the brew lever back into its original position

This was one of the best first espresso shots I ever had. It was flavorful with a rich crema — all thanks to the top-notch temperature stability.

The Pro 500 is a heat exchanger (HX) machine with a PID.[1] A heat exchanger boiler means you can brew ground coffee and steam milk at the same time.

However, their main downside is temp instability. This isn’t the case with this heat exchanger espresso machine, thanks to the PID temperature controller

A PID lets you set a certain temperature, which is great for adjusting the brewing temperature to a specific coffee roast.

Most importantly, a PID temperature controller ensures there aren’t any fluctuations, which means you have excellent shot consistency.[2]

Apart from the heat exchanger and the addition of PID, Profitec reengineered the E61 group head.

With older heat exchange machines, I had to do cooling flushes to manage the temperature before making espresso.

Thanks to the PID temperature controller and reengineered group head, there’s no need for cooling flushes on the 500.

Moreover, the machine has a vibratory, rotary pump with isolating pump mounts, which makes it the quietest vibratory pump machine I’ve ever used.

Pulling Espresso Shot On The Profitec Pro 500

First Time Frothing Milk

Here’s how I frothed milk for the first time:

  1. I opened the steam lever for a few seconds to release condensation from the steam wand
  2. I filled a milk container with milk
  3. I inserted the steam nozzle into the milk
  4. I re-opened the steam handle and started the milk frothing
  5. Once the milk frothing was done, I released the steam into the drip tray to keep the wand clean

I’ve seen users steaming milk for six minutes straight on this machine without losing any steam pressure. I haven’t tried it for this long, but my milk froth was excellent.

Once again, this is due to the heating system.

Heat exchanger espresso machines have larger boilers, which is also the case with the Profitec Pro 500 PID.

Its boiler is 2 L, which yields excellent pressure, especially if you increase the temp on the PID.

Same as a dual boiler model, it recovers quickly so that you can make consecutive cappuccinos with little wait time.

The hot water and steam wands are no-burn with a silicone internal tube. This ensures the exterior doesn’t get too hot. You won’t get burned, plus the wand is easier to clean.

The steam wand is a two-hole tip wand, which restricts the steam flow — there’s still a solid pressure, but not too much.

This gives you enough time to texture the milk how you want to and make latte art.

Frothing Milk With The Profitec Pro 500

How Much Control Do You Have Over The Profitec Pro 500 PID?

You have a lot of control over the Profitec Pro 500 PID. The PID control lets you program the steam temperature and also the pressure inside the boiler for steaming milk.

Simply press and hold the plus and minus buttons on the PID display for PID temperature control and change the temperature.

Keep in mind the temperature you set with the PID is the boiler temperature, not the brew temperature.

For example, a PID temperature of 256 degrees is a temperature of 256 degrees in the boiler and a brew temperature of around 200 degrees.

Of course, a lot of the control and thought process goes into the puck creation.

This is what determines your espresso shot quality. You can try various ground coffee levels, roasts, tamping techniques, etc.

How Does It Handle Different Roasts?

The Profitec Pro 500 can handle different coffee roasts easily, but you should know how it works with various roast profiles:

  • Light roasts — Known for their bright and delicate flavors. Pro 500's temperature stability and precise control allow you to extract the nuanced flavors without over-extraction. Adjust your grind size and extraction time to bring out the best in these beans.
  • Medium roasts —Strike a balance between acidity and body. This is where the Pro 500's capabilities shine. You can easily achieve a well-balanced shot with rich flavors.
  • Dark roasts — Have bold and smoky notes and require careful handling to avoid bitterness. The Pro 500's temperature stability can mitigate burnt flavors, while adjusting the grind coarser and using a shorter extraction time can help balance the intensity.

Overall, the Profitec Pro 500's precise temperature control and adjustability make it easy to handle different coffee roasts.

With some experimentation, you can fine-tune your espresso shots to bring out the unique characteristics of each roast profile.

Look, Feel, and Size Of The Machine

Profitec Pro 500 PID looks and feels premium. It combines the quality of German engineering with Italian manufacturing. It has a classic espresso machine feel to it, but enhanced.

The machine is a one-piece steel frame in a stainless steel casing. I liked that the edges are smooth instead of sharp corners.

One innovation I was especially excited about, and which many users have been asking for for years, is the inclusion of the hidden PID display.

Profitec cleverly hid the display behind the drip tray, which ensures the machine maintains a sleek look.

The machine has outstanding build quality on the inside as well as the outside. The inside is well-organized.

For example, the internal moisture from the vacuum relief valve is routed out of the espresso machine and into the drip tray.

Still, the tray is large, so you won't have to empty it daily, which can be annoying.

I have to give a special shoutout to Profitec for the accessories. Many expensive machines cut corners with plastic tampers and portafilter handles.

That’s not the case with the Pro 500. The machine comes with a heavy steel tamper and plenty of portafilters and filter baskets to make it easy to pull your perfect shot.

Another design feature I loved is the wooden spring valves you use to control the steam and hot water wands. They are responsive and durable, plus very stylish.

Look, Feel, and Size Of The Profitec Pro 500

Barista HQ Pro Tip:

You can upgrade the portafilter handles, steam and hot water wood knobs, and flow control device with wood accents. You can choose between several wood patterns, which gives the coffee device a premium, high-end feel.

There are also two pressure gauges on the front of the machine.

One is for the boiler pressure, which measures the steaming power, and the other checks the pressure in the hydraulic systems.

This gives you information when pulling a shot, so you know if you should change the temperature, grind size, etc.

What Drinks Can It Make?

Profitec Pro 500 can make several specialty coffees, starting from espresso, which is the foundation for many coffee beverages.

You can also make milk-based drinks, thanks to the milk frothing system. For example, you can try cappuccino, latte, flat white, macchiato, Americano, cortado, and more.

You can even choose if you want to make one or two drinks at the same time.

How Easy Is It To Use?

Profitec Pro 500 is reasonably easy to use. Generally, heat exchangers have a learning curve because the boiler temperature isn’t the same as the group brew temperature.

Still, I found the Pro 500 easier to use than similar machines. Plus, the Profitec includes a user manual with the machine.

The instruction manual has detailed instructions on how to use this device, including tips and tricks on making the best coffee and steaming milk.[3]

I liked the cup warmer on top, as it helped me have a hotter espresso. However, I didn’t like that I had to remove the cup warmer tray to get to the water tank.

Refilling the water tank is a regular occurrence, so it was annoying not having easy access to it. Luckily, it’s a large capacity, so I didn’t have to do it daily.

How Long Does It Take? (From Heat Up To First Sip)

It takes around 16 minutes from heat up to the first sip. This vibration pump machine needs 15 minutes to reach optimal brewing temperature. Then, it’s another 30 seconds to pull a shot.

Making milk-based drinks only takes a little bit longer. Thanks to the powerful heating element, you can have frothed milk ready in another 30 seconds.

Does It Have A Water Filtration System?

No, Profitec Pro 500 doesn’t have a built-in water filtration system, which was somewhat surprising for a machine in this price range.

You’ll have to make sure the water you use is high quality to get the best drink results and prolong the machine’s life.

How Hard Is It To Clean and Descale?

It’s easy to clean and descale the Profitec Pro 500. You should do a regular backflush and use a cloth to keep the outside looking shiny and pristine.

If you use filtered water, you won’t need to descale, which is a plus.

The maintenance and replacement of internal parts is easy as well. The PID lasts a lifetime, and the pressure components are easily replaced.

Cleaning And Descaling The Profitec Pro 500

My Favorite Parts About The Profitec Pro 500

I loved that the water tank had a low water alert, ensuring I didn't run out of water while brewing.

I also liked the storage nook, as I could store the filter baskets there and ensure I didn't displace them.

I’m a huge fan of the machine’s design, and the wood details make it stand out in the sea or espresso machines available nowadays.


My Least Favorite Parts About The Profitec Pro 500

I’m not a fan of the machine’s price. You can buy double boiler models for this money. However, I admit the Pro 500 is great value and provides consistent results.

Also, there’s a high learning curve with this machine, especially if you aren’t very familiar with semi-automatic espresso machines.

You’ll need to invest time and effort, but the delicious results are worth it.


Profitec Pro 500 Versus Similar Machines

Profitec Pro 500 Vs 600 Vs 400 Vs 300 Vs 700

  • The Pro 300 is a dual boiler machine with a ring brew group and a vibration pump. This machine has a smaller footprint compared to other models. It’s the most affordable Profitec machine. It has the functionality of the other models, as it also comes with the PID system. However, the trade-off is poorer steaming power.
  • The Pro 400 is another heat exchanger machine. It’s more compact than the 500. Its main feature is the convenience switch under the machine, which lets you choose between three preset temps. It has a similar design to the 500 and also comes with two pressure gauges.
  • The Pro 600 is also a dual boiler machine with a vibe pump, PID temp control, and E61 group head. It can produce two-bar steam pressure. However, its pump is louder than on the 500.
  • The Pro 700 is extremely similar to the 600. It’s another dual boiler machine and has the same standout features. However, the boilers on the 700 are larger than on the 600, so you can make more drinks in a row.
Profitec Pro 500 Vs 600 Vs 400 Vs 300 Vs 700

Overall, if you want a compact, affordable coffee device on a budget, the 300 is a good choice. If you’re set on a dual boiler device, check out the 600.

And if you want a rotary pump machine with HX, the 500 is the best choice.

Profitec Pro 500 Vs ECM Mechanika V Slim

Both of these are high-quality espresso machines with similar standout features and capabilities. The ECM Mechanika V Slim is, you guessed it, slimmer than the 500.

The ECM also has joystick-style controls, which some users prefer compared to the valve controls on the Pro 500.

Otherwise, other features are the same. Both models have a PID, E61 group head, and steam and hot water knobs.

Profitec Pro 500 Vs ECM Mechanika V Slim

Profitec Pro 500 Vs ECM Classika PID

The main difference between these machines is that the ECM Classika has a 0.75 L single boiler and a 1200-watt heating element.

The Pro 500 is a HX with a 1.0 L boiler and a 1400 heating element.

Overall, the Pro 500 has a slight advantage over the Classika in terms of the more powerful heating element and a larger boiler.

Profitec Pro 500 Vs Rocket Appartamento

Unlike the Pro 500, the Appartamento lacks an insulated boiler, PID, and pressure gauges.

The Appartamento takes around 20 minutes to heat, which is a long time to wait, especially when you want a caffeine fix in the morning. Same as the Pro 500; it has a stainless steel build.

Overall, the Appartamento’s main con is the lack of the PID. Still, it’s also a good choice if you want a quality machine with an attractive design.

Profitec Pro 500 Vs Rocket Appartamento

Profitec Pro 500 Vs Rocket Mozzafiato

Both machines are HX, with PID and a vibe pump. However, the Pro has a better flush routine and is more reliable compared to the Mozzafiato.

Also, the steam/hot water valves on the Pro are of higher quality than on the Mozzafiato.

Finally, here’s the biggest benefit of the Pro compared to the Mozzafiato: the Pro lets you remove the whole top tray without having to rearrange the cups to fill the water reservoir.

You need to remove the cups on the Mozzafiato to refill the water tank, which is annoying.

Profitec Pro 500 Vs Rocket Mozzafiato

FAQ

Where is the Profitec Pro 500 made?

Profitec Pro 500 is made in Milan, Italy.

How do I use Profitec Pro 500?

You use the Profitec Pro 500 by filling it with water, turning it on, making a puck, inserting the portafilter, and pulling a lever to brew coffee. It can make everything from traditional espresso to milk-based drinks. The machine is also great for experimenting with various grind settings to get less or more sweetness.

Does Profitec Pro 500 have a shot timer?

Yes, the upgraded 2022 Profitec 500 has a shot timer. You can adjust the temp and time your shots easily.

What temperature is the Profitec 500?

Profitec 500 is set to the ideal boiler temperature of 256, which is the brew temp of 200 degrees. You can use the PID to change the temp.

How do you adjust the pressure on a Profitec Pro 500?

You adjust the pressure on a Profitec Pro 500 by removing the top panel with a 2.5 mm Allen key. You need to remove the yellow cap from the pressure stat. Then, take a flathead screwdriver and adjust the pressure, making small turns.

Is The Profitec Pro 500 Worth Your Money?

If you want exceptional espresso quality and durability, Profitec 500 is definitely worth your money.

It has essential features such as the PID, E61 group head, stainless steel construction, and more, which gives you precise control over the brewing process and ensures long-term reliability.

It may need a bit of a learning curve, but you’ll have outstanding shots.

Profitec Pro 500

Profitec Pro 500 Machine

Brew Quality

5.0

Build Quality

5.0

Ease Of Use

5.0


Overall Rating

5.0

References: 

1. https://www.thermopedia.com/content/832/
2. https://sea.omega.com/ph/prodinfo/temperaturecontrollers.html
3. https://www.profitec-espresso.com/media/pages/produkte/pro500/1d816742f1-1680163869/ba-pro500.pdf 

Kayla Stavridis

Head of Marketing

Kayla Stavridis
Kayla Stavridis is a coffee enthusiast and Head of Marketing for Barista HQ. She blends her professional insights and experience with a deep passion for all things coffee. Kayla offers a unique, hands-on perspective on coffee culture and trends. You can find her sipping a cold brew with just a touch of milk on the beach in the afternoon and a Corona with lime in the evening.

My favorite drink? I'd go with... Cold Brew

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