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A Dutch Bros gift card turned up under my car seat a few months after I’d thought it was gone for good.
I wanted to know whether it would cover an Iced Golden Eagle that afternoon or if I needed to add money first.
There are a few straightforward ways to check a Dutch Bros gift card balance.
Here’s how I checked mine.
Key takeaways
How to check balance on Dutch Bros gift card?
1. Checking the gift card balance online
I ended up asking a Broista to check it at the window, which worked fine but felt slower than necessary.
After that, I realized I could have looked it up online instead.
Go to the guest account portal, enter your card number, and check “I’m not a robot.”
Alternatively, click the “Check Balance” button on the regular gift card page.
For offers and more: I recommend setting up a Dutch Bros account and registering the card in the member portal first.
2. Checking the gift card balance in store
That online option surprised me a little because I had assumed the store counter would be the main way to handle it.
Gift cards come as a physical card or a QR code, and Dutch Bros can scan either one in store when you want to check the balance or make a purchase.
For a traditional gift card, simply present it (and submit the card number) to the Broista.
For a digital gift card, all I have to do is show my device’s screen and my Broista can simply scan the QR code.
3. Checking the gift card balance by phone
For me, this is the least convenient option because it requires an extra stop.
I’d rather not type every number when I’m trying to order quickly.
Get Dutch Brothers customer service by calling (541) 955-4700.
Have the gift card number and the basic identifying details ready, since that’s what the online checker asks for before it shows the balance.
What is a Dutch Bros gift card?
Restrictions & options
A Dutch Bros gift card is a set amount loaded onto a card, so you can use it instead of cash or a debit or credit card. The balance stays on the card until it’s spent.
That makes them an easy birthday or holiday gift when you want to give coffee money without guessing the drink.
Participating Dutch Bros coffee stores accept them, but note that gift cards cannot be used on Uber or DoorDash.
There’s also a separate page for ordering and sending digital e-gift cards by email or physical gift cards by mail.
They can be ordered in amounts from $5 to $100.
You also get a free sticker with each order.
Can you get cash back from your Dutch Bros gift card?
No, you cannot get cash back from a Dutch Bros gift card.
Required by law
If your state requires merchants to pay out a maximum remaining cash value, you can request the maximum amount or the remaining balance, whichever is smaller.
Can you sell the card?
Dutch Bros will cancel a card if it is resold, so I would not pass one along that way.
Find a gift card exchange
The same warning appears to apply if the card has been exchanged.
Can you use a gift card without a pin?
A Dutch Bros coffee gift card does not need a PIN, except when you’re checking the balance online.
In store, you can swipe the physical card or have the Broista scan the QR code.
FAQs
Is there a gift card balance app?
There is not a separate gift card balance screen in the app.
The Dutch Bros app shows the balance during the order and pay online flow, which is the closest thing to an in-app check.
That makes it easy enough to check while placing an order.
Do Dutch Bros gift cards expire?
No, Dutch Bros gift cards do not expire.
How can you replace a stolen or lost gift card?
Dutch Bros cannot help if a gift card is lost or stolen.
Find out your balance today!
Free Dutch Bros does feel better, so I wanted to know what was left before I ordered.
That way I wasn’t guessing at the window.
Nobody wants to be halfway through ordering an Annihilator or Shark Attack Rebel and realize the card is empty.
